Clear answers before you request a cleaning.

Absolutely! At Polish Patrol Cleaning, your peace of mind is a top priority. All of our cleaning professionals are insured, providing an added layer of protection and reassurance while services are performed in your home or business. We understand the importance of trusting someone with your space, which is why we prioritize professionalism, accountability, and care with every cleaning.

Absolutely! Your safety, security, and peace of mind are our top priorities. At Polish Patrol Cleaning LLC, all cleaning professionals are required to successfully pass a background check before providing services to our clients. We take the trust you place in us seriously and are committed to maintaining high standards of professionalism, reliability, and accountability. Whether we’re caring for your home or business, you can feel confident knowing that safety and respect for your space are at the heart of everything we do.

Absolutely! Your satisfaction is our priority, and we stand behind the quality of every cleaning. At Polish Patrol Cleaning, we’re committed to delivering exceptional service and ensuring every client feels confident in choosing us.

If you’re not completely satisfied with your cleaning, simply contact us within 24 hours of your service. We’ll promptly address your concerns and make every reasonable effort to make things right. If we’re unable to resolve the issue, we’ll gladly provide a refund in accordance with our satisfaction guarantee.

Yes! To secure your preferred cleaning date and time, Polish Patrol requires a 50% deposit at the time of booking. The remaining 50% is due upon completion of your cleaning service.

Your deposit is applied directly toward your total service cost and is not an additional fee. This allows us to reserve your appointment, coordinate with your cleaning professional, and ensure everything is prepared for a seamless cleaning experience.

At Polish Patrol, we believe in transparent pricing, so all payment details are clearly communicated before your appointment is confirmed.

We understand that life happens and plans can change! At Polish Patrol, our cancellation policy is designed to provide flexibility for our customers while respecting the time and commitment of our cleaning professionals.

48 hours or more before your appointment: Cancel for a full deposit refund or reschedule at no additional charge.

24–48 hours before your appointment: Cancellations are subject to a fee of 25% of the total scheduled service cost, deducted from your deposit. Rescheduling is complimentary.

Less than 24 hours before your appointment: Cancellations are subject to a fee of 50% of the total scheduled service cost, deducted from your deposit.

Same-day cancellations or inability to access the property: A fee of up to 50% of the scheduled service cost may apply.

We recognize that unexpected emergencies happen and will review exceptional circumstances individually with fairness and understanding.

To cancel or reschedule, please contact Polish Patrol directly. All rescheduled appointments are subject to availability.

If Polish Patrol must cancel your appointment and we’re unable to find a suitable alternative date, you will receive a full refund of your deposit.

We want every cleaning experience to meet your expectations! To help us provide accurate pricing and appropriate service, we ask customers to accurately describe their property’s condition and cleaning needs during booking.

If our cleaning professionals identify conditions or additional cleaning requirements that weren’t disclosed or selected on your booking form, our team will contact you directly to discuss the findings and any necessary adjustments to the service, timing, or pricing.

No additional charges or services will be applied without your prior approval.

No surprises, no unexpected charges—just clear communication and a commitment to exceptional service.

Polish Patrol offers standard home cleaning, deep cleaning, move-in / move-out cleaning, office and commercial cleaning, post-construction cleanup, and custom cleaning plans.

Deep cleaning expands the standard-cleaning scope with additional time for baseboards, door frames, window sills, fixtures, cabinet fronts, and visible buildup.

Office and commercial cleaning, post-construction cleanup, and custom cleaning plans receive an individual scope review before pricing is confirmed.

Supply arrangements are confirmed with your request. Tell us about product sensitivities or preferences when booking.

You do not need to be home if access has been arranged. Confirm entry instructions with Polish Patrol before your appointment.

Our residential menu lists prices by bedroom and bathroom count and service type. Home size, condition, and additional tasks may affect the final price. Commercial, post-construction, and custom services are quoted individually.

Yes. Tell us which additional tasks you need when booking. We will confirm whether they can be included and discuss any additional cost before work begins.

Timing depends on the size and condition of the property, the service, and any extra tasks. We will discuss the expected time when confirming your cleaning.

Yes. We are happy to clean homes with pets. However, pets must be safely secured in a separate room, crate, or other designated area during the cleaning appointment.

Review the confirmation from our booking system for your appointment details. Contact Polish Patrol if you need to clarify the service, final price, or schedule.